Privacy Policy GTR88 – Personal Data Protection for Malaysian Members

GTR88 is committed to protecting the privacy and data security of every member. This document transparently explains how we collect, use, store, and safeguard your information in accordance with Malaysian law.

Last Updated: 1 January 2026 SSL 256-bit Malaysia PDPA
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6 Privacy Guarantees from GTR88 to Malaysian Members

These are the foundations of our data protection commitment — six pledges we uphold for every GTR88 member.

256-bit SSL Encryption
All data transmitted between your device and GTR88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysian banking institutions. No third party can intercept or read your information while it is in transit.
Data Is Never Sold to Third Parties
GTR88 never sells, rents, or transfers members' personal data to any third party for commercial purposes. Your information belongs to you — we only retain and use it for purposes you have explicitly agreed to.
Data Control in Your Hands
Every GTR88 member has the full right to access, correct, or request the deletion of their personal data. Contact our privacy team by email and we will process your request within 14 business days.
Malaysia PDPA 2010 Compliance
GTR88's Privacy Policy is fully designed and implemented in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data handling practices meet or exceed the legal requirements set out under the Act.
Marketing Communications Control
You have full control over whether to receive any marketing communications from GTR88. You may unsubscribe at any time via the link in our emails or by contacting the GTR88 support team directly.
Financial Transaction Security
Your financial transaction details — including Touch 'n Go, GrabPay, DuitNow, and FPX account information — are processed through encrypted channels and are never stored in plain text on GTR88's servers. Your financial security is our top priority.
1

Introduction – GTR88's Commitment to Your Privacy

Welcome to GTR88's Privacy Policy. This document explains transparently and in detail how GTR88 (gtr88.biz) collects, uses, stores, discloses, and protects your personal data as a member of our platform.

GTR88 takes member privacy very seriously. We understand that your personal information is valuable and sensitive. As such, we only collect data that is strictly necessary, use it solely for legitimate purposes, and protect it with the highest available security standards.

This Privacy Policy is drawn up in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and the best international data protection standards. By registering and using the GTR88 platform, you agree to the data processing practices described in this document.

Note: This Privacy Policy should be read in conjunction with GTR88 Terms & Conditions. Together, these two documents form the entire agreement between you and GTR88 regarding your use of our platform.


2

Personal Data We Collect

GTR88 collects members' personal data through various channels — during registration, platform usage, financial transactions, and interactions with our support team. Below is a detailed breakdown of the data collected:

Data CategoryExample InformationRequirements
Personal IdentityFull name, date of birth, identification card number (MyKad)Mandatory
Contact InformationEmail address, Malaysian phone number, mailing addressMandatory
Financial InformationPayment methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction historyMandatory
Technical DataIP address, browser type, device, operating system, access timeAutomatic
Usage DataBetting history, games played, session durationAutomatic
Communication DataCustomer support transcripts, emails, complaintsWhere applicable
Verification DataMyKad or passport copy, verification selfieWhere required

GTR88 does not collect sensitive data categories such as medical information, religious beliefs, political views, or biometric data unless there is a clear legal requirement and you have provided explicit consent.


3

How We Use Your Data

GTR88 uses collected personal data only for legitimate purposes that have been made known to you. Below are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and managing your member account on the GTR88 platform
  • Transaction Processing: Processing deposits and withdrawals securely via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX
  • Identity Verification: Verifying your identity to prevent fraud, money laundering, and unauthorised access
  • Customer Support: Responding to your enquiries, complaints, and support requests effectively
  • Platform Communications: Sending important notices related to your account, security, transactions, and policy changes
  • Marketing (with consent): Sending promotional information, bonus offers, and GTR88 news where you have consented to receive them
  • Analytics & Improvement: Analysing platform usage patterns to improve the experience for Malaysian users
  • Legal Compliance: Fulfilling applicable Malaysian legal and regulatory obligations

GTR88 will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.


4

Data Sharing & Disclosure

GTR88 does not sell your personal data. However, under certain limited circumstances, we may share your data with the following parties:

  • Payment Service Providers: Touch 'n Go, GrabPay, DuitNow, FPX, and other e-wallet platform providers required to process your transactions
  • Technical Service Providers: Hosting companies, cybersecurity providers, and analytics services that support the operation of the GTR88 platform — all bound by strict confidentiality agreements
  • Regulatory Bodies & Authorities: Where required by Malaysian law, court order, or a legitimate enforcement agency
  • Fraud Prevention: Limited sharing with industry bodies for fraud prevention and anti-money laundering purposes, in accordance with legal requirements

All third parties that receive your data from GTR88 are contractually bound to protect your information and use it solely for the specified purposes. GTR88 has zero tolerance for any misuse of data by third parties and will take immediate action in the event of a breach.


5

Data Storage & Security Measures

GTR88 stores members' personal data on secure, protected servers. The security measures we have in place include:

  • 256-bit SSL Encryption for all data in transit
  • Database-level data encryption for stored data
  • Role-based access control — only authorised GTR88 staff may access member data, and only for the purposes required
  • Regular security audits by independent third parties
  • Intrusion detection system (IDS) operating 24/7
  • Secure data backup to ensure continuity of service
  • Two-factor authentication (2FA) for staff access to GTR88's internal systems

GTR88 retains members' personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Generally, active account data is retained for the duration of active membership plus three (3) years after account closure, or longer if required by law.

In the event of a data breach involving your personal information, GTR88 is committed to notifying you within 72 hours of the breach being detected, in line with industry best practices.


6

Cookie Policy

GTR88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our website.

Below are the types of cookies we use and your available control options:

You can manage and delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality or your overall experience on the GTR88 platform.


7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by GTR88:

Right of Access
You have the right to request a copy of the personal data we hold about you in a readable format.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data.
Right to Erasure
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, without giving a reason.
Data Portability Rights
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
Right to Restrict Processing
You may request a restriction on the processing of your data under certain circumstances while an issue is being resolved.

To exercise any of the rights above, please contact the GTR88 privacy team by email at privacy@gtr88.biz. We will process your request within 14 working days. For more complex cases, this period may be extended to up to 30 days, with notice given to you.


8

Children's Data Protection

The GTR88 platform is strictly for individuals aged 18 years and above. GTR88 does not knowingly collect or store any personal data from individuals who are under age.

Should GTR88 discover that personal data of a minor has been collected without our knowledge — for example, through a fraudulent account registration — we will promptly delete the information and close the account in question.

If you are a parent or guardian and believe your child under the age of 18 has registered a GTR88 account, please contact us immediately at support@gtr88.biz so that we can take immediate action.


9

Third-Party Links and Services

The GTR88 platform may contain links or integrations to third-party services such as payment providers (Touch 'n Go, GrabPay, DuitNow, FPX) and game providers. Please take note of the following:

  • The GTR88 Privacy Policy applies solely to the GTR88 platform itself (gtr88.biz)
  • GTR88 is not responsible for the privacy practices of any third-party websites or services accessed through our platform
  • We encourage you to read the privacy policy of each third-party service before using it
  • The Malaysian payment providers we integrate with are certified and fully compliant with PCI-DSS payment security standards

10

Amendments to This Privacy Policy

GTR88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, Malaysian legal requirements, or the technologies we use.

When material changes are made to this Privacy Policy, GTR88 will:

  • Publishing the updated Privacy Policy on the GTR88 website with the new effective date
  • Sending an email notice to all registered members at least 14 days before the amendment takes effect
  • Displaying a clear notice on the GTR88 platform for a minimum of 30 days

Your continued use of the GTR88 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.


11

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how GTR88 handles your personal data, or wish to exercise any of your rights as a data subject, please reach out to us through the following channels:

Privacy Email
privacy@gtr88.biz
Live Chat
Available 24/7
Response Time
14 working days

Effective date of this Privacy Policy: 1 January 2026
For more information about your rights under Malaysian law, you may contact the Department of Personal Data Protection (JPDP) Malaysia.

Your Data Is Safe with GTR88 – Register Today

With industry-grade data protection and full PDPA compliance, you can enjoy all GTR88 games with complete peace of mind. Register for free today and join 500,000+ members across Malaysia.

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